Terms & Conditions

These terms are issued by Grabatool and are effective from April 1st 2012. They cover the use of our website grabatool.co.nz, as well as any Grabatool online properties accessible from these websites. Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

About Us

This website is owned and operated by Grabatool. Contact us via our contact page or email info@grabatool.co.nz

 

1. Content
While we endeavour to supply accurate information on this site, errors and omissions may occur. The Grabatool group  does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Grabatool reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law,  Grabatool makes  no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

2. Making a contract with us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order.

An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery, billing and any other relevant details for your order, entering payment information and submitting your order. We will also email you with confirmation of your order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

3. Payment options
We currently accept the following credit cards:

Visa
MasterCard


4. Pricing
All prices listed on grabatool.co.nz are in New Zealand dollars and are exclusive  of GST  and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. Online and in store pricing may differ.

5. Credit Card Information Security Policy

Grabatool uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

Visit the DPS Payment Express website for more info on online credit card payments.

6. Delivery and Delivery Charges
At this time, we only deliver to New Zealand addresses.

Please note that a signature is required for all deliveries. The goods become the recipient's property and responsibility once they have been signed for at the time of delivery. If goods are lost or damaged in transit, please contact us via our contact page within 7 business days. We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

7. Delivery Period
We endeavour to ensure that orders will be dispatched within two business days of the order being placed. Orders will arrive the day after dispatch, although please allow two days for delivery to rural addresses.

To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.

8. Accessing our service
Other than connecting to the Grabatool website by HTTP requests using a web browser, you may not gain access to Grabatool website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on the Grabatool websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

9. Disclaimer
Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Grabatool does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Grabatool reserves the right to make changes to the content on this site at any time and without notice. To the extent permitted by New Zealand law, Grabatool makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

10. Intellectual Property
Grabatool owns all copyright and other intellectual property in this site.

11.Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

12. Changes to this Agreement
Grabatool reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

 

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